Return Policy

Return policy for digital products:

We care about providing a satisfactory experience to our customers, so we strive to ensure that you are satisfied with the products you purchase from us. However, due to the nature of digital products and VR games, our return policy differs slightly from the return requirements for physical products. Please review the following return policy:

1. Refund:

  - In the event that a technical glitch prevents you from accessing the digital product you purchased, we will be happy to issue a full refund.

  - Refunds will be made via the same payment method you used for the original purchase.

2. Return Policy:

  - Return requests are not accepted based on a change in the customer’s opinion regarding the digital product he purchased.

  - There is no recovery possibility for digital games that have already been activated or used.

  - There may be some exceptions to the return policy in special cases such as the presence of severe technical problems that affect the operability of the product.

3. Technical support:

  - Regardless of the return policy, we are committed to providing ongoing technical support to our customers.

  -If you encounter any problems or questions, please contact our customer support team and we will be happy to help you solve them.

Please note that the return policy for digital products may vary slightly product to product, so please refer to the terms and conditions of purchase for the particular product before making any purchase.